Terms & Conditions

Effective Date: 28th July 2026

1. About Qabule

Qabule is a digital platform that facilitates personalised duʿāʾ (supplication) requests by connecting individuals with trusted scholars and religious practitioners who may perform supplications based on the information provided by the customer.

Our purpose is to make it easier for individuals to request heartfelt duʿās for themselves, their families, and their personal circumstances.

Qabule acts as a platform facilitator and service coordinator. We organise requests, communicate information, coordinate completion, and provide confirmation materials where applicable.

2. Nature of the Service

Qabule provides a service that facilitates the arrangement of personalised duʿāʾ requests. Customers may submit requests relating to areas including, but not limited to:

• Health and healing
• Marriage and family
• Children and wellbeing
• Rizq (provision)
• Business and career
• Education
• Protection
• Personal difficulties
• Deceased loved ones (Isaal-e-Sawab)
• Spiritual growth

The customer understands that Qabule facilitates the opportunity for supplication to be made but does not claim to control, guarantee, predict, or determine the outcome of any duʿāʾ. All outcomes ultimately rest with Allah according to His wisdom and will.

3. No Guarantee of Specific Outcomes

Qabule respectfully acknowledges the importance and value of duʿāʾ within Islam. However:

• We do not guarantee that a specific request will result in a particular worldly outcome.
• We do not guarantee healing, marriage, financial gain, employment, visa approval, legal outcomes, or any other specific result.
• A completed duʿāʾ service should not be interpreted as a promise or assurance of a particular outcome.

Customers acknowledge that Qabule provides a facilitation service centred around sincere supplication and spiritual support.

4. Submitting a Duʿāʾ Request

When submitting a request, you agree to:

• Provide accurate information where required.
• Only submit requests relating to yourself or where you have appropriate permission.
• Avoid submitting unlawful, harmful, misleading, or inappropriate content.
• Treat scholars and Qabule representatives respectfully.

You are responsible for ensuring that information provided is appropriate and does not violate another person's privacy.

5. Personal Information and Confidentiality

Qabule understands that many requests may contain personal matters. We aim to treat all submitted information with care and confidentiality.

However, by submitting a request, you acknowledge that certain information may need to be shared with the assigned scholar or authorised personnel to enable completion of the service.

Only information reasonably required to fulfil the request should be provided. Customers should avoid submitting unnecessary sensitive information.

6. Scholar Services

Qabule works with scholars and religious practitioners who may complete requested duʿāʾ services. Unless explicitly stated otherwise:

• Scholars operate as independent service providers or authorised contributors.
• Qabule coordinates and facilitates access to their services.
• Qabule does not represent that it controls every aspect of an individual scholar's personal religious practice.

Qabule may change, replace, or assign scholars at its discretion to maintain service quality and availability.

7. Audio Confirmation Recordings

As part of the service, Qabule may provide customers with an audio recording confirming completion of their requested duʿāʾ. Customers acknowledge and agree that:

• Audio confirmation is provided as evidence that the requested service process has been completed.
• The recording is a service confirmation document provided by Qabule.
• The existence of an audio recording does not represent a guarantee of acceptance of the duʿāʾ or a guaranteed outcome.

8. Audio Ownership and Intellectual Property Rights

8.1 Ownership

Unless otherwise agreed in writing, all platform-created materials, including audio confirmation recordings, digital files, platform-generated content, service documentation, and website materials remain the property of Qabule or its licensors.

8.2 Customer Access Rights

Customers receive a limited personal licence to access and use their audio confirmation recording for personal, non-commercial purposes. This does not transfer ownership of the recording.

8.3 Restrictions

Customers must not:

• Sell audio recordings
• Upload recordings commercially
• Modify recordings in a misleading way
• Claim ownership or authorship of recordings created through Qabule

8.4 Qabule Usage Rights

Qabule reserves the right to use platform-generated content, including recordings, for legitimate business purposes such as maintaining service records, quality assurance, and improving services. Where identifiable customer information is involved, Qabule will handle such use in accordance with its Privacy Policy and applicable laws.

9. Payments

All prices displayed on Qabule represent the cost of arranging the requested service. By completing payment, you agree that:

• Payment authorises Qabule to begin processing your request.
• Prices may change at any time before purchase.
• You are responsible for ensuring payment information is accurate.

Payments are processed through secure third-party payment providers. Qabule does not store complete payment card information.

10. Refund Policy

Due to the personalised nature of the service, refunds may be limited once:

• A request has been reviewed,
• A scholar has been assigned,
• The duʿāʾ process has started,
• Audio confirmation has been created.

If a service cannot reasonably be completed due to circumstances within Qabule's control, we may offer a replacement service, credit towards another request, or a refund at our discretion.

Nothing in these Terms affects your statutory consumer rights.

11. Acceptable Use

You agree not to:

• Attempt to misuse the platform.
• Submit fraudulent requests.
• Impersonate another person.
• Upload harmful content.
• Attempt to access restricted systems.
• Use Qabule for unlawful purposes.

We reserve the right to suspend or terminate accounts where misuse occurs.

12. Disclaimer Regarding Religious Services

Qabule provides a platform for facilitating duʿāʾ requests. We do not:

• Claim to replace personal worship.
• Claim special authority over divine matters.
• Guarantee acceptance of any supplication.
• Provide medical, legal, financial, or professional advice.

Users should continue seeking appropriate professional assistance where required.

13. Limitation of Liability

To the fullest extent permitted by law, Qabule shall not be responsible for:

• Personal expectations regarding outcomes.
• Decisions made based on personal beliefs.
• Indirect losses arising from use of the platform.
• Delays caused by circumstances outside our reasonable control.

Our total liability shall be limited to the amount paid by the customer for the specific service giving rise to the claim, except where such limitation is prohibited by law.

14. Website Content

All website content including text, graphics, branding, designs, software, images, and platform features belongs to Qabule or its licensors and may not be copied, reproduced, or commercially used without permission.

15. Third-Party Services

Qabule may use third-party providers including payment processors, hosting providers, and communication platforms. These services operate under their own terms and privacy policies. Qabule is not responsible for third-party services outside our direct control.

16. Account Termination

Qabule may suspend or terminate access where these Terms are breached, fraudulent activity is suspected, platform security is threatened, or misuse occurs.

Customers may request account closure at any time.

17. Changes to These Terms

We may update these Terms periodically. Updated Terms will be published on this page with the latest revision date. Continued use of Qabule after updates means you accept the revised Terms.

18. Governing Law

These Terms are governed by the laws applicable to Qabule's operating jurisdiction. Where Qabule operates from the United Kingdom, these Terms shall be governed by the laws of England and Wales.

19. Contact Us

For questions regarding these Terms & Conditions:

Qabule Global Services
Email: support@qabule.com
Website: www.qabule.com